Pricing info
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Pricing tableTry all of Answerly for free with the 7 days trial.
PLAN
Free
All the basics to deliver a self-service platform for your business.
$0
Free forever
Starter
Essential features to make answerly blend in with your business.
$19
/month
Pro
All of answerly. Advanced features to deliver help like a pro.
$75
/month
Top Features
50 Answers
5 Categories
One Seat
Contact Page
All Widgets
100 Answers
15 Categories
Two Seats
Contact Page
All Widgets
Personalization
Unlimited Answers
Unlimited Categories
10 Seats
Contact Page
All Widgets
Personalization
Color Studio
Reports
Custom Domain
Knowledge Base
Color studio is a feature that allows you to change all colors of the knowledge base to your heart's content.
Read about color studioColor Studio
Only accent (main theme) color can be changed with color studio in the Starter package.
Partially
You can upload your company's logo in the header and footer of the knowledge base.
Custom Logos
Every knowledge base comes with a contact page and an @answerly.io e-mail address.
Read about contact pageContact Page
Remove Branding
Use a custom image as a background at the top of all of your knowledge base pages (aka. hero).
Hero Background
The text that exists just above the search field in the knowledge base pages.
Edit Headline
Create your own menu/navigation in your knowledge base both in the header and the footer.
Custom Menu
Add profile links of your social media that will show as clickable icons at the footer of the knowledge base.
We support multiple social media icons.
Social Media Icons
Custom CSS / JS
A list of hand crafted colors that you can use with Color Studio to make your knowledge base as beautiful as possible.
Read about color studioPalette Suggestions
Embed your knowledge base as a widget anywhere in your website.
Read about widget modeWidget Mode
Add custom Open Graph settings for all of your answers or categories.
What is Open Graph?Open Graph Settings
(SEO) Meta fields
Answerly will automatically build structured data and add it to all your knowledge base pages. This will allow search engines to understand your knowledge base more in depth and rank it better.
It is also useful for modern SERP features like carousels, faq, articles etc. suggestions etc.
(SEO) Structured Data
Sitemap
You can use your own domain or subdomain for your knowledge base such as help.your-business.com
By default, your account will use an Answerly subdomain that you pick after signing up, such as
your-business.answerly.io
Custom Domain
Reports
Contact Page
You can add your team's profile pictures in the contact page for a more authentic experience.
Team Pictures
Personalize the main headline and other text elements in the contact page.
For example: "Send us a Message" or
"We reply in 5 minutes"
Headline and Details
Edit the text of the "Send" button in the contact page.
Edit Send Button
Your e-mail address that you pick for answerly. For example:
your-business@answerly.io
We use this e-mail address to deliver and receive e-mail from your Contact Pages and other E-mail clients.
@answerly.io
Inbox space includes size of incoming and outgoing messages and also attachments.
You may delete older e-mails and attachments to free up space.
Inbox Space
100 MB
500 MB
20 GB
Answerly will store your messages and attachments for a certain time and then delete them from the platform.
Archive
1 Month
6 Months
2 years
Helpdesk (WIDGET)
Color studio is a feature that allows you to change all colors of the helpdesk widget to your heart's content.
Read about color studioColor Studio
Only accent (main theme) color can be changed with color studio in the Starter package.
Partially
You can upload your company's logo in the widget's header or the widget's contact page.
Custom Logos
A contact page similar to the one for knowledge base, except this one is within the helpdesk widget/
Read about contact pageContact Page
The first view that you see when you open the helpdesk widget is called the "Startpage"
In this Startpage view you can add or edit various "components" with a drag and drop editor inside the Answerly dashboard.
The Startpage supports various components such as Answer, Category, Banners etc.
Startpage Editor
Pick a default view between showing your custom startpage or showing the contact page only.
Startpage Mode
Remove Branding
Custom CSS / JS
Pick a different toggle icon from a set of over 25 icons.
Custom Icon
Banners are unique components you can add in the Startpage.
Read about bannersBanners
A list of hand crafted colors that you can use with Color Studio to make your helpdesk widget as beautiful as possible.
Read about color studioPalette Suggestions
Reports
Search (WIDGET)
Color studio is a feature that allows you to change all colors of the search widget to your heart's content.
Read about color studioColor Studio
Only accent (main theme) color can be changed with color studio in the Starter package.
Partially
Outline/Corner Style
Edit Height
Edit the placeholder text inside the search widget's input field.
Edit Placeholder
Remove Branding
Pick a different search icon from a set of over 10 icons.
Custom Icon
Reports
Create and edit actions that you can search for inside the Search Widget.
Read about actionsSearch Actions
1
3
Unlimited
Notify (WIDGET)
Color studio is a feature that allows you to change all colors of Notify to your heart's content.
Read about color studioColor Studio
Style the text content of the Notify widget with various styles, for example: Bold, Italic, Underline, links and emojis 🥳.
Rich Content
A picture of the author who created that specific notify widget. It sits on the left side of the text content.
Completely optional and you can edit the author at any time.
Author Picture
Custom CSS / JS
Create and show multiple notify widgets in one single page.
Stack in Page
Make your Notify widget show at the top or the bottom of the page.
Custom Position
The amount of Notify widgets you can create and use at once.
Widgets
1
5
Unlimited
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