One price.
All of Answerly.

Try all of Answerly for free with the 14 days trial.

PLAN

Free

All the basics to deliver a self-service platform for your business.

$0

Free forever

Starter

Essential features to make answerly blend in with your business.

$19

/month

Pro

All of answerly. Advanced features to deliver help like a pro.

$75

/month

Top Features

50 Answers

5 Categories

One Seat

Contact Page

All Widgets

100 Answers

15 Categories

Two Seats

Contact Page

All Widgets

Personalization

Unlimited Answers

Unlimited Categories

10 Seats

Contact Page

All Widgets

Personalization

Color Studio

Reports

Custom Domain

Knowledge Base

Color studio is a feature that allows you to change all colors of the knowledge base to your heart's content.

Read about color studio

Color Studio

Only accent (main theme) color can be changed with color studio in the Starter package.

Partially

You can upload your company's logo in the header and footer of the knowledge base.

Custom Logos

Every knowledge base comes with a contact page and an @answerly.io e-mail address.

Read about contact page

Contact Page

Remove Branding

Use a custom image as a background at the top of all of your knowledge base pages (aka. hero).

Hero Background

The text that exists just above the search field in the knowledge base pages.

Edit Headline

Create your own menu/navigation in your knowledge base both in the header and the footer.

Custom Menu

Add profile links of your social media that will show as clickable icons at the footer of the knowledge base.

We support multiple social media icons.

Social Media Icons

Custom CSS / JS

A list of hand crafted colors that you can use with Color Studio to make your knowledge base as beautiful as possible.

Read about color studio

Palette Suggestions

Embed your knowledge base as a widget anywhere in your website.

Read about widget mode

Widget Mode

Add custom Open Graph settings for all of your answers or categories.

What is Open Graph?

Open Graph Settings

(SEO) Meta fields

Answerly will automatically build structured data and add it to all your knowledge base pages. This will allow search engines to understand your knowledge base more in depth and rank it better.

It is also useful for modern SERP features like carousels, faq, articles etc. suggestions etc.

What is Structured Data?

(SEO) Structured Data

Sitemap

You can use your own domain or subdomain for your knowledge base such as help.your-business.com

By default, your account will use an Answerly subdomain that you pick after signing up, such as
your-business.answerly.io

Custom Domain

Reports

Contact Page

You can add your team's profile pictures in the contact page for a more authentic experience.

Team Pictures

Personalize the main headline and other text elements in the contact page.

For example: "Send us a Message" or
"We reply in 5 minutes"

Headline and Details

Edit the text of the "Send" button in the contact page.

Edit Send Button

Your e-mail address that you pick for answerly. For example:
your-business@answerly.io

We use this e-mail address to deliver and receive e-mail from your Contact Pages and other E-mail clients.

@answerly.io

Inbox space includes size of incoming and outgoing messages and also attachments.

You may delete older e-mails and attachments to free up space.

Inbox Space

100 MB

500 MB

20 GB

Answerly will store your messages and attachments for a certain time and then delete them from the platform.

Archive

1 Month

6 Months

2 years

Helpdesk (WIDGET)

Color studio is a feature that allows you to change all colors of the helpdesk widget to your heart's content.

Read about color studio

Color Studio

Only accent (main theme) color can be changed with color studio in the Starter package.

Partially

You can upload your company's logo in the widget's header or the widget's contact page.

Custom Logos

A contact page similar to the one for knowledge base, except this one is within the helpdesk widget/

Read about contact page

Contact Page

The first view that you see when you open the helpdesk widget is called the "Startpage"

In this Startpage view you can add or edit various "components" with a drag and drop editor inside the Answerly dashboard.

The Startpage supports various components such as Answer, Category, Banners etc.

Read about start page

Startpage Editor

Pick a default view between showing your custom startpage or showing the contact page only.

Startpage Mode

Remove Branding

Custom CSS / JS

Pick a different toggle icon from a set of over 25 icons.

Custom Icon

Banners are unique components you can add in the Startpage.

Read about banners

Banners

A list of hand crafted colors that you can use with Color Studio to make your helpdesk widget as beautiful as possible.

Read about color studio

Palette Suggestions

Reports

Search (WIDGET)

Color studio is a feature that allows you to change all colors of the search widget to your heart's content.

Read about color studio

Color Studio

Only accent (main theme) color can be changed with color studio in the Starter package.

Partially

Outline/Corner Style

Edit Height

Edit the placeholder text inside the search widget's input field.

Edit Placeholder

Remove Branding

Pick a different search icon from a set of over 10 icons.

Custom Icon

Reports

Create and edit actions that you can search for inside the Search Widget.

Read about actions

Search Actions

1

3

Unlimited

Notify (WIDGET)

Color studio is a feature that allows you to change all colors of Notify to your heart's content.

Read about color studio

Color Studio

Style the text content of the Notify widget with various styles, for example: Bold, Italic, Underline, links and emojis 🥳.

Rich Content

A picture of the author who created that specific notify widget. It sits on the left side of the text content.

Completely optional and you can edit the author at any time.

Author Picture

Custom CSS / JS

Create and show multiple notify widgets in one single page.

Stack in Page

Make your Notify widget show at the top or the bottom of the page.

Custom Position

The amount of Notify widgets you can create and use at once.

Widgets

1

5

Unlimited

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