Harnessing AI Customer Support: Trends and Tools for 2024

AI is changing how businesses handle customer support. For small businesses and large companies alike, AI can make support more efficient, improve customer satisfaction, and cut costs.

Answerly vs Orimon: Choosing the Right AI Chatbot for Your Business

Discover which AI chatbot, Answerly or Orimon, is the better fit for your business needs. Compare their features, pricing, and capabilities in AI customer support and AI sales to make an informed decision.

The Future of Customer Support: Answerly vs. NewOaks

Explore how Answerly's intuitive interface, advanced AI, customization options, robust analytics, and exceptional support make it the best choice for enhancing your customer support experience.

Answerly vs. Chatbase: The Smarter Choice for AI Customer Support

Delve into the world of AI customer support, focusing on two leading solutions: Answerly and Chatbase. Explore the unique features of Answerly, demonstrating why it stands out as the better choice for businesses looking to enhance their customer support.

Knowledge Hub V2 Update

I am thrilled to announce the most significant update yet - a complete transformation of the Answerly experience.

Tips to start implementing a customer-centric strategy as a small business

Customer centricity is a business strategy that is based on putting your customer first

5 Effective and personalized email templates for customer success teams

Using templates surely eases the workflow of a customer success team; it structures conversations, eliminates lull time, increases productivity, and creates windows for more opportunities.

Add a placeholder to a contenteditable div with CSS

There are multiple ways to create placeholders manually, and I will start with my favorite one:

My pain building a WYSIWYG editor with contenteditable

In my years of frontend experience, this project gave me the wildest ride in terms of rare bugs and unexpected behavior.